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The Week That Was #289… 5 peeks behind the week at Working Word


Shining a light on Welsh businesses suffering from skills shortages. Addressing the recruitment gap in hospitality and tourism. Spotlighting Gôl Cymru’s off the pitch hard work. First ever creative director appointed at Bisley. Celebrating Clockwise’s first birthday.


1) BBC coverage for report on Welsh businesses suffering from skills shortage

Every year the Open University publishes a report on the UK business landscape. This year’s report reveals that more than half of Welsh businesses are suffering from a skills shortage worsened by the pandemic, but to close this gap more than a third of these organisations are investing in training for current employees. We coordinated an interview with business relationship manager at OU Wales, Rhys Griffiths, who told BBC Wales that these skills shortages predated Covid and are likely to remain one of the biggest issues for business in Wales over the coming years.

You can read Rhys’s interview online on BBC Wales, and see the report findings on Wales 247, Business News Wales, News from Wales, North Wales Business News and Bridgend Local.


2) Showcasing great places to work in hospitality and tourism

We’ve been working with Visit Wales and Working Wales to help address recruitment gaps in the hospitality and tourism industry across Wales. Our Experience Makers campaign is showcasing how some of Wales’ best known venues are recruiting and training young people in fast-paced and fun careers.  We arranged for BBC’s Huw Thomas to speak to the team at Dylan’s Menai Bridge about the upcoming launch of the restaurant’s academy programme and how the group are helping to shed the image of antisocial hours and low pay that have been traditionally been attached to hospitality jobs. You can read the piece here and more about the experience makers at Dylan’s here.


3) The Red Wall does good off the pitch 

Wales’ men’s footballers had a good week, picking up four points from trips to the Czech Republic and Estonia. Gôl Cymru made sure the good work wasn’t just on the pitch, continuing its mission of doing wherever the Red Wall goes.  We shared the story of their work this week with Nation.Cymru, who ran in an in-depth report on their good deeds. In Prague, the charity supported a community team combatting discrimination and helping disadvantaged children, while in Tallinn fans donated to a charity supporting to children in an adopted, guardian or foster family and who may have experienced trauma or the loss of the most important primary contact in their lives. Read more about their work here.


4) Bisley appoints first Creative Director

This week we shared the news that heritage office furniture manufacturer Bisley has appointed its first ever creative director. Jeanine Goddard assumes her new position after four years as Bisley's showroom and interior designer, where she has been responsible for developing the Bisley aesthetic at its London Clerkenwell showroom and at Bisley’s global subsidiaries including Dubai, New York, Paris and Dusseldorf. Read all about Jeanine’s new role on Insider.


5) Celebrating one year of Clockwise in Cardiff

It’s been one year since our client Clockwise opened their contemporary workspace in Cardiff city centre, so this week we’ve been helping them celebrate. Despite the pandemic and multiple lockdowns, the company has seen an incredible 100% occupancy rate with a millennial majority membership. The company is now set to expand its Cardiff offering with the next phase of its development at Brunel House, taking over the seventh floor with over 13,000sqft of beautifully designed flexible workspace. We crafted Clockwise’s success into a news story that you can read on Insider Media and News from Wales